New for 2023!
After months of thoughtful research and consideration we are excited to announce a new
partnership with Ticketmaster. Every decision we make is mindful of improving our facility and
the shows we offer and your overall experience at our venue. There were three main reasons
for our decision:
1. Protection from ticket resellers. So many of you fell victim to reseller sites that sold you
tickets to our shows at sometimes three times the value. This is unacceptable. Through
research, we have learned that Ticketmaster’s state of the art software is much better at
detecting resellers and has ticket transfer technology that can track each ticket. We did not
have access to this technology and felt it was imperative to help our consumers from being
2. Marketing. The goal of our venue is to provide quality live music acts not only for our
community, but to bring visitors from all over the country to Terre Haute. This leads to money
spent on local restaurants, hotels and shopping. Ticketmaster is a power house in the music
industry. Their database is extensive and will allow us to reach more people, more efficiently.
People who may not be familiar with The Mill will be familiar with Ticketmaster and have no
reservations about their purchase.
3. Improved software and hardware for customer services. In general, we are excited to
upgrade our software for ticket sales and the hardware for our box office. Although
Ticketmaster is used with Live Nation venues, they are not exclusive with each other; meaning
we are still the same independently owned venue. Giving you the best consumer experience
and protecting your purchase will always be a priority. We hope to give you improved ticket
scanning and box office experiences the day of the show.
We hope you find the checkout system seamless. The fees are roughly the same as we have had with our last ticketing platform.